LUMOS CRM

Solutions

One operating layer, tuned to how you work.

The same audit-grade core, shaped around four kinds of operator. Find the one that sounds like you.

01 — Concierge agencies

Thousands of bespoke requests, not one dropped detail.

Run a global vendor network and a relentless request queue from one surface — every brief owned, every SLA visible, every delivery confirmed.

  • Request lifecycle with live SLA timers
  • One vendor book, audit-ready
  • Owners and handoffs across time zones
2,000+Requests / month
02:14Median SLA buffer
Explore concierge agencies
Bespoke requestSLA 02:14
Gulfstream G650 · Nice → London
REQ–4821 · Owner AT · Elite Aviation
FULFILMENT72%
EAVCLM
+3 vendors coordinating
02 — Family offices

Principal intelligence held under lock and audit.

Hold the most sensitive relationships your firm manages with field-level redaction and a signed trail your counsel will sign off on.

  • Field-level redaction per role
  • Signed, tamper-evident audit events
  • Codenames — work a file blind
Audit-on-readEvery access
Tamper-evidentSigned trail
Explore family offices
Field-level redactionTIER · FOUNDING
PrincipalM. ███████
Net worth
Residences
Mobile
Read by AT · 12:04 · loggedSigned
03 — Private clubs

Membership tiers your members never feel slip.

House preferences, membership tiers, and event coordination on one ledger — the standard that keeps founding members founding.

  • Tiered membership & house preferences
  • Event and guest-list coordination
  • Service history that survives staff turnover
312Active members
18Founding tier
Explore private clubs
Founding tier Active
ARJCMBSV+308
312 members · 18 founding · 41 reciprocal
Summer Gala14 Jun · 240 guests
04 — Hospitality groups

Multi-property operations on one reconciled ledger.

Multi-property, multi-currency operations with a live view of every service in motion and a single source of financial truth.

  • Multi-property, multi-currency billing
  • Live operations across the portfolio
  • Margin reconciled per property
11Currencies
Real timeOps view
Explore hospitality groups
Multi-propertyReconciled
RevPAR+6.2%
€412
Occupancy+2.1%
88%
LEDGEREURGBPAEDCHFUSD
Not sure which fits?

We'll map Lumos to your real workflows.

Book a private demo and we'll show the platform against your actual requests, vendors, and reporting — in under thirty minutes.