Product documentation
The whole platform, documented.
Plain-language, capability-level documentation of every module in Lumos — what it does, what users see and do, and where the boundaries are. Written from the actual codebase for high-touch, relationship-led businesses.
One request becomes an event, a vendor brief, an invoice, and a payment — without ever leaving the system.
Everyone lands on the Dashboard. From there, work moves through four hand-offs — searchable, reportable, exportable, and notified throughout, governed by Access Control and Settings on the shared Platform.
Every job starts from a client and stays traceable to one.
Suppliers earn their scores from delivered work — never from a form.
The full quote-to-cash path, settled by signed webhooks.
One governed home for everything sensitive, linked to its entities.
Fourteen modules, one product.
Grouped the way the business thinks about them. Every doc follows the same shape: one sentence, who it's for, the core idea, then screen-by-screen depth.
Core CRM workflow
04 docsMoney
02 docsKnowledge & files
01 docInsight
02 docsGovernance & platform
05 docsWhat runs through every module.
Lumos's consistent selling points — true across the product, not module-specific.
Compliance-first
GDPR lawful basis, immutable consent and audit records, KYC/AML, classification levels, and encrypted sensitive fields are built into the foundation — not bolted on.
Earned, not entered
Key numbers — vendor ratings, engagement counts — are derived from real activity, so they can't be fudged.
Locked when it counts
Issued invoices, recorded consents, performance scores, and audit logs are immutable. Corrections happen through proper, traceable mechanisms.
Least privilege
Granular permissions plus per-user data scoping mean people see exactly what their role allows — enforced on both backend and frontend.
One coherent system
Shared People records, global search, entity pickers, and a consistent UI shell make the modules feel like one product.